Current:Home > StocksA hiccup at Tesla left some owners stranded and searching for the user manual -MoneyStream
A hiccup at Tesla left some owners stranded and searching for the user manual
View
Date:2025-04-28 15:09:30
Some Tesla owners experienced a series of server errors on the car maker's app Friday, frustrating motorists who were unable to unlock or start their electric vehicle with their phone. The outage was resolved within hours, after Tesla founder and CEO Elon Musk looked into the matter.
Tesla vehicles utilize cutting-edge technology, including the ability for users to control their vehicle with their phones. This makes the keys that come with it nearly obsolete — until a server error arises, in which case the keys become quite important.
The problem seemed to be worldwide, with users reporting issues from the United States, Denmark, Germany and the United Kingdom.
In South Korea, journalist Jaehwan Cho took to Twitter to find some answers, tagging Tesla and Elon Musk, as he worked his way through the troubleshooting process.
"Checking ...," Musk responded.
About five hours later, Musk said the error had been resolved, citing an "increased verbosity of network traffic" as the cause of the outage.
"Apologies, we will take measures to ensure this doesn't happen again," Musk tweeted.
According to Tesla's website, users can call roadside support if they are locked out of their car or can't connect to the app. But perhaps the easiest solution was for drivers to revert back to using the vehicle's key fob or key card, if they happened to have it on them, in order to get back on the road.
Tesla, which no longer operates a public affairs department, couldn't be reached for comment about the outage.
veryGood! (13)
Related
- Man can't find second winning lottery ticket, sues over $394 million jackpot, lawsuit says
- Bachelor Nation’s Sydney Hightower Gives Birth, Welcomes First Baby With NFL Star Fred Warner
- African American English, Black ASL are stigmatized. Experts say they deserve recognition
- A new generation of readers embraces bell hooks’ ‘All About Love’
- Charges: D'Vontaye Mitchell died after being held down for about 9 minutes
- Judge cuts bond by nearly $1.9 million for man accused of car crash that injured Sen. Manchin’s wife
- U.S. military airlifts embassy staff from Port-au-Prince amid Haiti's escalating gang violence
- Driver crashes car into Buckingham Palace gates, police in London say
- A South Texas lawmaker’s 15
- Michigan man who was accidently shot in face with ghost gun sues manufacturer and former friend
Ranking
- Costco membership growth 'robust,' even amid fee increase: What to know about earnings release
- Fears of noncitizens voting prompt GOP state lawmakers in Missouri to propose driver’s license label
- Pregnant Hilary Duff's Husband Matthew Koma Undergoes Vasectomy Ahead of Welcoming Baby No. 4
- Day care provider convicted of causing infant’s death with antihistamine sentenced to 3 to 10 years
- Report: Lauri Markkanen signs 5-year, $238 million extension with Utah Jazz
- No, the Bengals' Joe Burrow isn't MAGA like friend Nick Bosa, but there are questions
- Mets legend Darryl Strawberry recovering after suffering heart attack
- Director Roman Polanski is sued over more allegations of sexual assault of a minor
Recommendation
Southern California rocked by series of earthquakes: Is a bigger one brewing?
Lake Minnetonka just misses breaking 100-year record, ice remains after warm winter
Pope Francis says Ukraine should have courage of the white flag against Russia
Reports: Vikings adding free-agent QB Sam Darnold, RB Aaron Jones
US appeals court rejects Nasdaq’s diversity rules for company boards
1 dead, 1 in custody after daytime shooting outside Pennsylvania Walmart
Sharon Stone reveals studio executive who allegedly pressured her to have sex with Billy Baldwin
Sister Wives’ Garrison Brown Laid to Rest After His Death